Quality is integral to our operational excellence & our Quality philosophy is a tangible expression of one of our core values.
We follow multipronged approach to maintain the quality of the work product.
Our Litigation Service processes are Six Sigma driven (ISO 9001) with a high focus on quality to provide the above services right from inception through to the closure.
We have a separate quality team for Quality control consisted of senior and experienced attorneys, which are as under:
As a standard, our quality assurance team reviews 7-10% of the whole work produced at the first level on the random basis and generates the deficiency report.
As a standard, after the quality assurance, a senior level quality expert checks the work produced on random and test basis @ 15-20% and/or on broader key words.
However, we apply different Quality approach for DR, CLM and other Legal Support Services.
The above two-stage quality control is applied before the work produced is delivered to the client.